Nelt MNE stands at the forefront of logistics and distribution in Montenegro, providing integrated solutions that enhance efficiency and competitiveness for its partners. With a strong focus on innovation, digital transformation, and sustainable practices, the company continues to strengthen its market leadership.
In an exclusive interview, Ljilja Pižurica, Executive Director of Nelt MNE, discusses how the company’s strategic approach—combining distribution, logistics, and trade marketing—has transformed business operations. From expanding warehouse capacities and adopting cutting-edge digital tools to pioneering sustainable initiatives, Nelt MNE is setting new benchmarks in the industry.
Nelt Group is a leading company in logistics services, distribution of consumer goods, pharmaceutical products, and trade marketing. How has this integrated business model performed in Montenegro, and how does it help the companies you work with to be more efficient and competitive in the market?
Our integrated business model has proven to be extremely effective in Montenegro. By combining distribution, logistics, and trade marketing, we provide strong support to our partners, allowing them to focus on their core business while we handle the entire logistics and distribution process. This ensures faster and more secure product placement while simultaneously strengthening brand visibility through innovative trade marketing strategies.
Nelt Group was among the first in the region to voluntarily publish a sustainability report following the GRI methodology in 2014
The integration of Montenomaks into Nelt MNE has further enhanced our services, increased efficiency, and strengthened the synergy between distribution and 3PL logistics. Additionally, it has provided our employees with more opportunities for development and growth through diverse and wide-ranging tasks. Today, we operate with over 10,000 m² of warehouse space and a fleet of 67 delivery vehicles and 161 support vehicles, covering more than 2,900 delivery locations. This allows us to respond even more efficiently to market demands. We continuously invest in modernisation and service development because our goal, as always, is to be a reliable and sustainable business partner for our clients.
Nelt MNE continues to strengthen its leadership position in distribution and logistics. What key factors have led you to this market position, and which business segments do you plan to focus on in the future to further enhance growth and competitiveness?
We build our leadership position strategically—through a long-term vision, operational excellence, and continuous investment. Our greatest strength lies in our employees, followed by top-tier logistics, technological innovations, and flexible solutions tailored to our partners. In the coming period, we remain focused on further modernisation and digitalisation of processes, expanding logistics capacities, and improving services in the pharmaceutical and FMCG sectors. We are also continuing to invest in technology and automation while strengthening sustainable practices in the supply chain. This will further contribute to the long-term stability and competitiveness of not only Nelt MNE but also all the companies we work with.
How do you assess current trends in distribution and logistics in Montenegro and the region? What are the biggest challenges you face, and how do you overcome them?
The logistics and distribution market in Montenegro and the region is undergoing significant changes driven by technological innovations, rising consumer expectations, and global sustainability trends. Digitalisation and automation have become key pillars of business optimisation, while flexibility and delivery speed are increasingly essential industry standards. One of the biggest challenges we face is adapting to dynamic market conditions, from regulatory changes to supply chain fluctuations.
We operate with over 10,000 m² of warehouse space and a fleet of 67 delivery vehicles and 161 support vehicles, covering more than 2,900 delivery locations
At the same time, the era of digital transformation requires continuous investment in advanced technologies and employee development to maintain high service standards and retain our leadership position. At Nelt MNE, we address these challenges through continuous process modernisation, enhancement of logistics capacities, and implementation of innovative digital solutions. We recognise that the market will continue evolving towards greater digitalisation and automation, and our mission is to lead these changes—offering efficient and reliable solutions that not only improve our partners’ businesses but also contribute to the development of Montenegro’s economy as a whole.
How have digitalisation and technological innovations changed the way you operate? Can you share specific examples of new logistics solutions or digital tools you use to optimise operations?
Since our founding, we have been at the forefront of implementing advanced logistics solutions. By introducing the SAP system, we have ensured precise and efficient business process management, while our WMS Gold system has significantly improved productivity in warehouse operations. To optimise transportation, we use the TMS Sky Track / Track & Trace system, which enables real-time shipment tracking and route optimisation while the E-manifest further accelerates customs processes.
Ljilja Pižurica has been awarded the prestigious 2023 Award for Management Excellence by the Chamber of Economy of Montenegro, presented by President of Montenegro Jakov Milatović
We are also developing a new SFA sales application to improve organisation and field operations, as well as the “Kantar” application for managing trade investments. Additionally, we are working on advanced data models that will allow for more accurate planning and data-driven decision-making. Notably, Nelt MNE was the first in Montenegro to introduce parcel lockers—an automated delivery solution that not only enhances our own operations but also elevates the overall market value by setting new standards in logistics and distribution.
Nelt Group is recognised as a regional ESG leader, reflecting your commitment to sustainable business practices. What key initiatives are you implementing in the area of sustainability, and how do they contribute to the long-term development of your company and the market?
Sustainability is not just our strategic direction—it is an integral part of our daily business operations, reflected in environmental, social, and governance initiatives. Nelt Group was among the first in the region to voluntarily publish a sustainability report following the GRI methodology in 2014, and since 2016, our Montenegrin companies have been included in this report.
In the area of environmental protection, we continuously work on reducing carbon emissions through transport optimisation and investments in environmentally efficient solutions. We also improve waste management and promote recycling across all business segments.
On the social front, we focus on fostering an inclusive work environment, employee education, and community support. Through these initiatives, we aim not only to improve Nelt Group’s operations but also to contribute to the market’s overall development—setting new standards for responsible and sustainable business practices in the logistics and distribution industry.
